The best way to report a maintenance issue is request service via this website. Your email request will be received and handled immediately.

For maintenance issues, please call 614-297-5512.  Please leave a detailed message along with a contact number and your call will be returned as soon as possible.

If this is an emergency and it is after hours/weekend, please call 614-800-6050.  Please leave a detailed message along with your contact information and your call will be returned as soon as possible.

PLEASE NOTE THAT THE FOLLOWING ITEMS ARE CONSIDERED AN EMERGENCY.  ALL OTHER ITEMS WILL BE HANDLED AS NEEDED.

• TOTAL LOSS OF HEAT
• TOTAL LOSS OF ELECTRICITY
• TOTAL LOSS OF WATER
• PLUMBING LEAK THAT REQUIRES THE ENTIRE WATER SUPPLY BE SHUT OFF
• TOTAL SEWER STOPPAGE
• ANY SITUATION THAT ENDANGERS THE OCCUPANTS OF THE HOME